Shipping Policy

We want your NASHIMPRO order to arrive as smoothly as possible. Below you’ll find information about order processing, estimated delivery times, tracking, and what to do if there’s an issue with your shipment.

Order Processing

Orders are processed within 1–3 business days, excluding weekends and holidays.

Once your order has shipped, you’ll receive a confirmation email with your tracking information.

Some NASHIMPRO products contain rechargeable lithium batteries and may be subject to additional carrier handling requirements before shipment.

Shipping Times

Standard Shipping After processing, standard U.S. delivery typically takes 5–8 business days. Free standard shipping is available on U.S. orders.

Estimated delivery is approximately 6–11 business days from order placement (1–3 business days for order processing plus 5–8 business days for shipping). Delivery may occasionally be affected by carrier delays, weather, peak shipping periods, or customs processing.

Order Tracking

Once your order ships, we’ll email you a tracking number. Tracking information may take 24–48 hours to update after the carrier receives your package.

You can check your shipment anytime through our Track My Order page.

Customs, Duties & Taxes

Any applicable shipping charges, taxes, or duties will be shown or handled according to the destination and checkout conditions.

If additional customs charges apply in your destination country, they are determined by local customs authorities.

Damaged, Lost or Stolen Packages

If your package arrives damaged or appears to be lost in transit, contact us at support@nashimpro.com with your order number and any relevant photos or videos.

We’ll review the issue and help determine the appropriate next step.

NASHIMPRO is not responsible for packages confirmed as delivered by the carrier that are subsequently lost or stolen.

Need Help?

If you have any questions about your shipment, contact our support team at support@nashimpro.com or visit our Contact Us page.