Shipping policy

Shipping Policy

We want your NASHIMPRO order to arrive as smoothly as possible. Below you'll find information about order processing, estimated delivery times, tracking, and what to do if there is an issue with your shipment.

Order Processing

Orders are typically processed within 1–3 business days, excluding weekends and holidays.

Once your order has shipped, you'll receive a confirmation email with your tracking information.

Because some NASHIMPRO devices contain built-in rechargeable lithium batteries, certain shipments may require additional carrier safety checks before dispatch.

Shipping Times

Standard Shipping
5–8 business days
Free shipping on eligible orders

Express Shipping
3–7 business days

Estimated delivery times include processing and transit time. Delivery may occasionally be affected by carrier delays, weather, peak shipping periods, or customs processing.

Order Tracking

Once your order ships, we'll email you a tracking number. Tracking information may take 24–48 hours to update after the carrier receives your package.

You can check your shipment anytime through our Track My Order page.

Customs, Duties & Taxes

Any applicable shipping charges, taxes, or duties will be shown or handled according to the destination and checkout conditions.

If additional customs charges may apply in your destination country, they are determined by local customs authorities.

Damaged, Lost or Stolen Packages

If your package arrives damaged or appears to be lost in transit, contact us at support@nashimpro.com with your order number and any relevant photos or videos.

We'll review the issue and help determine the appropriate next step.

NASHIMPRO is not responsible for packages confirmed as delivered by the carrier that are subsequently lost or stolen.

Need Help?

If you have any questions about your shipment, contact our support team at support@nashimpro.com.